Police say 30-year-old man was shot, and later died, following possible exchange of words with delivery driver for on-demand app

Police say an Atlanta food delivery driver accused of shooting a customer dead is now in custody.

Local media reported that 36-year-old Robert Bivines turned himself in on Monday. Atlanta police said in a statement they had a warrant charging Bivines with felony murder. The victim was identified as 30-year-old Ryan Thornton.

Police said Thornton ordered from Uber Eats late Saturday and went outside his Buckhead apartment complex for his food. Investigators say witnesses told them Thornton and the driver exchanged words before the shooting.

Bivines’ attorney, Jackie Patterson, told WSB-TV his client “had no choice but to defend himself” when the man became irate and aggressive over his order.

The Atlanta Journal-Constitution cited an Uber Eats statement as saying Thornton passed a background check and had worked only days with the company.

A spokesman for Uber, which prohibits drivers from carrying weapons, said it was “shocked and saddened by this news. We are working with Atlanta police, and our hearts go out to the families of those involved.”

UberEats is an offshoot of the Uber ride-hire service, and competes with other third-party delivery services, including Seamless, GrubHub and Postmates.

While this is thought to be the first occasion an UberEats delivery driver has been implicated in a murder, the company’s hiring standards and commitment to the safety of passengers has been questioned in the past.

In 2015, a 45-year-old Uber driver named Jason Dalton killed six people in and around Kalamazoo, Michigan. He picked up at least one fare during his five-hour crime spree. One of his last passengers before Dalton was arrested even joked: “You’re not the shooter, are you?”

In November, Uber announced that it was taking new steps to prevent sexual assault and domestic violence, including introducing an employee training program.

Timeline

A timeline of Uber’s terrible year

January 2017

#DeleteUber goes viral

Uber’s decision to lift surge pricing during a New York taxi drivers’ work stoppage in protest of the Trump travel ban prompts a viral #DeleteUber campaign.

February 2017

Susan Fowler speaks out

Former Uber engineer Susan Fowler publishes a blog post with allegations of widespread sexual harassment and gender discrimination. 

March 2017

Greyball deception revealed

The New York Times exposes Uber’s use of Greyball, a tool to systematically deceive authorities in cities where Uber was violating local laws.

May 2017

Drivers underpaid by millions

Uber admits it has for years been underpaying New York City drivers by tens of millions of dollars. 

June 2017

Toxic culture reaches breaking point, Kalanick resigns

Uber fires 20 employees following the conclusion of an investigation into sexual harassment and workplace culture. 

Uber is sued by an Indian passenger who was raped by an Uber driver after reports reveal that a top executive had obtained the woman’s medical records, allegedly in order to cast doubt upon her account.

CEO Travis Kalanick resigns.

August 2017

Unsafe cars leased in Singapore

The Wall Street Journal reports that Uber had rented fire-prone cars to drivers in Singapore, despite knowing that the vehicles had been recalled over serious safety concerns. 

September 2017

Uber loses London license

Uber loses its license to operate in London due to a lack of corporate responsibility. The company is appealing the decision.

November 2017

Massive hack cover-up revealed

Uber admits concealing a 2016 breach that exposed the data of 57 million Uber customers and drivers, failing to disclose the hack to regulators or affected individuals. The company paid a $100,000 ransom to the hackers to destroy the information and keep the breach quiet.

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Previously, it was alleged that senior Uber executives had obtained the medical records of a woman in India who is suing the company after she was raped by an Uber driver. The suit claims company executives used information in the file to cast doubt on her account.

In October, a San Antonio Uber driver was charged with sexual assault after he allegedly raped an unconscious passenger in his car. A New York woman was allegedly assaulted by an Uber driver in August, after she’d passed out in the car.

The company is struggling is shake off a reputation for sexism. A year ago, former employee Susan Fowler published an unflattering account of a year at the company; in June, the company’s founder and CEO Travis Kalanick resigned as part of a house-cleaning effort.

The Associated Press contributed to this article

Read more: www.theguardian.com